Terms & Conditions

1. Who you are contracting with

These terms are between you and Navii Inc. ("Navii", "we", "us"). Navii provides a structured workbook and process for validating a startup idea (the "Service"). By creating an account or using the Service, you agree to these terms. If you use the Service on behalf of an organization, you confirm you have authority to bind that organization.

2. The Service

Navii walks you through thirteen sections of validation work: describing the problem, assessing the market, defining the customer, testing demand, talking to potential customers, validating willingness to pay, and deciding what to build next. Sections 1-2 are free; full access to all sections is a one-time purchase. We grant you a limited, non-exclusive, non-transferable right to use the Service within your plan.

3. Your account

You must provide accurate information and keep it updated. You are responsible for keeping your account credentials confidential and for all activity under your account.

4. Acceptable use

You must not misuse the Service, including:

• Using it for anything unlawful, fraudulent, or to send spam
• Infringing anyone's intellectual property rights
• Interfering with the Service's security, including introducing malware, probing, or scraping
• Reverse engineering, reselling, or redistributing the Service, or circumventing technical limits

5. Intellectual property

Navii retains all ownership of the Service and its intellectual property, including the software, content, documentation, and branding. You retain ownership of the content you enter into the workbook; you grant us a limited license to host and process it solely to provide the Service to you.

6. No business advice

The Service provides a structured process and educational material only. Nothing in the Service is financial, investment, legal, or tax advice, and nothing is a recommendation to start, buy, or sell any business. Decisions you make based on your validation work are your own responsibility.

7. Payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms. Full access is a one-time payment; there is no subscription and no recurring billing.

8. Service level

We do not guarantee that the Service will be uninterrupted or error-free. The Service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

9. Suspension and termination

We may suspend or terminate your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. When access ends, you may request an export of your workbook data within 30 days, after which it may be deleted.

10. Liability

To the fullest extent permitted by law, our aggregate liability to you is capped at the fees you paid in the 12 months before the claim, and we are not liable for indirect, consequential, or special damages (including loss of profits, data, or goodwill). Nothing in these terms limits liability for fraud, death, or personal injury where the law does not allow it.

11. General

You may not assign these terms without our consent; we may assign them in connection with a merger or acquisition. We are not responsible for delays caused by events beyond our reasonable control. If any part of these terms is unenforceable, the rest remains in effect.

12. Contact

Questions about these terms: contact us via the links in the footer. For payment, billing, or refund questions, visit paddle.net.